General FAQs

We print, package and distribute our products from Sydney, Australia. We love producing products that can help support other local businesses. One of our most important brand values is to locally produce our products as much as possible.

Shipping

Yes! If you spend over $100, your order will automatically be offered free standard shipping at checkout.

We sure do! Just select express shipping at checkout.

Shipping to NZ starts at $6.99 AUD. We aim to keep it affordable for our friends across the ditch.

We ship from Sydney, Australia. We aim to get our orders packaged and shipped within 4 business days. Usually we’re faster than this, but on the odd occasion your order may be delayed. We’ll contact you if this happens via the details provided with your order.

Unfortunately we don’t ship outside Australia and New Zealand at the moment. Please flick us an email to find your nearest international stockist. Contact us at info@blueberryco.com.au

Returns

You sure can! Flick our Customer Service Queens an email with your order number and what’d you’d like to exchange to  info@blueberryco.com.au and we’ll sort it out for you.

Unfortunately our warehouse fairies pack your order super fast, so most of the time we are unable to cancel your order. If you have an issue with your order please contact us at info@blueberryco.com.au and we’ll see what we can do.

Unfortunately not. We offer a great exchange policy, but unfortunately our returns policy does not allow for refund for change of mind.

We’re so sorry your order arrived damaged. Flick our Customer Service Queens an email with your order number and the details of the damage to  info@blueberryco.com.au and we’ll sort it out for you.

Wholesale

We love working with bricks and mortar stockists and online retailers. We’re looking for fun retailers to join our growing tribe of stockists, you can be starting up or established. All you need is an active store (or new stores with a launch date) and a current ABN to apply. 

Apply here: https://www.blueberryco.com.au/pages/wholesale

You sure can! To apply to become a wholesaler, just apply here and our Wholesale Manager will get back to you. https://www.blueberryco.com.au/pages/wholesale